Marketing teams are so often responsible for setting customer expectations. Not only for the products and services they sell, but also for their overall brand experience. So often these experiences fall short and customers are left feeling frustrated. Come along and find out how brands can consistently deliver customer joy.

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Hi, I'm Vicki, I am a marketing operations consultant specialising in delivering business growth and efficiency by strategically delivering improvements to businesses; people, processes, technology and data. I am also the host for The Marketing Meetup Winchester, we run quarterly marketing networking events that focus on growing a local marketing and business network. In my spare time I am mostly found out walking with my dog and can occasionally be spotted frequenting some of the Winchester pubs.

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