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Join us at our next event
Farnborough
Business Expo,
27
March
at
Village Hotel, Farnborough
An introduction to the event-incident-problem hierarchy: why some 'bad events' never reach Incident Management. Exploring the Cynefin model and its five problem types, we uncover why persistent problems often remain unresolved.
The session highlights the four essential roles in a problem-solving team and examines a striking case study: why the flu vaccine was wrong for sixty years. Combining real-world insights with structured frameworks, this talk equips attendees with a deeper understanding of effective problem resolution.
Robert has nearly fifty years of experience in IT, specialising in problem-solving across disciplines. An ITIL V3 Expert, he spent 12 years as an Operations & Support Manager, ensuring efficiency in complex environments.
His career spans software development, innovation management, and strategic consulting, with a strong focus on governance, process improvement, and technical resilience. Known for his analytical mindset and mentorship, Robert continues to bring insight and structured problem-solving to every challenge.
Join
Robert Howe
for speed networking
at the
Portsmouth
Business Expo taking place on
Thursday
18
September 2025
at
Village Hotel, Portsmouth
between
12:20pm - 12:40pm
in the seminar room. The expo is completely free to attend and you can simply turn up for this session.
Please note that you do not need tickets for the seminars or speed networking sessions. You only need to register to attend the main event. All other activities are on a first come, first served basis.
